A return and refund policy decrees the terms of any refunds or returns which may be offered by the website or eCommerce store. Even when you offer no refund policy, partial refund, or a full refund, it is important to clearly state on your website.
A concise and clear return and refund policy give consumers a feeling of security; that what they are buying is guaranteed. Customers often avoid buying a product if there is a missing return & refund policy as it shows the lack of guarantee. Your refund policy must include:
- The duration in which the refund will be processed
- Type of refund
- Which party will pay for the shipping cost
Use this Refund Policy Generator to set up your own refund policy automatically.