Whether you sell physical goods, digital downloads, or services, you need clear returns and refunds policies on your WordPress ecommerce website. WP Legal Pages helps you generate these legal policies automatically in just a few minutes.
A return and refund policy decrees the terms of any refunds or returns which may be offered by the website or eCommerce store. Even when you offer no refund policy, partial refund, or a full refund, it is important to clearly state on your website.
A concise and clear return and refund policy give consumers a feeling of security; that what they are buying is guaranteed. Customers often avoid buying a product if there is a missing return & refund policy as it shows the lack of guarantee. Your refund policy must include:
Use this Refund Policy Generator to set up your own refund policy automatically.
If you are dealing with the return of physical goods (as opposed to digital products) you will want to specify who is going to pay for the shipping costs. One simple solution can be you can ask the customer to pay for it or you may decide to cover the shipping cost yourself.
When you decide to pay for the shipping cost, the logistics of that offer will need to be laid out. Are you going to send a pre-paid shipping label for the item? You need to think through the details and outline them clearly in your refund policy.
The three points above are the key elements and the minimum of what should be included in the refund policy.
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WP Legal Pages is a Return & Refund Policy Generator WordPress plugin by WPeka.com